Manager – Corporate Reefer Sales

Das ist der Job

Reefer Remote Monitoring, value‑added services, API growth).

Darum lohnt es sich

Coordinate cross-functionally as the key commercial counterpart to the Global Account Manager and partner with Reefer Product Excellence, product, and digital teams (e.g. Requirements Completed Apprenticeship or University Degree in Economics, International Management, Maritime Studies, Logistics or a related field.

Strong teamwork across Sales Execution, Global Account Management, Reefer Product Excellence, and other functions; aligning stakeholders, clarifying responsibilities, and balancing customer needs with governance and internal constraints.

Responsibilities Lead Reefer commercial growth strategy for selected Global Freight Forwarders and strategic key accounts, fully aligned with Hapag‑Lloyd priorities, governance, and senior stakeholder expectations.

Own senior customer engagement and escalation management, ensuring service quality, customer satisfaction, and long-term retention through structured issue resolution and service recovery. Drive profitable revenue growth by steering pricing, rate agreements, and allocation decisions to balance volume, yield, and network constraints against targets.

Develop and execute strategic account plans, identifying and converting new reefer opportunities, building a robust pipeline, and delivering against agreed milestones and timelines.

Manage end-to-end commercial execution for assigned accounts (quotations, agreements, allocations) with speed, accuracy, and compliance; lead Quarterly Business Reviews (QBRs) with insights and action tracking.

Own performance management, planning, and reporting, monitoring results vs. budget/targets, initiating corrective actions, and ensuring accurate, audit‑ready commercial records and analyses in FIS. Ability to prioritize effectively across pipeline, pricing cycles, QBRs, and escalations under tight deadlines.

Persistence in achieving volume, yield, and contribution targets, as well as remain solution‑focused under pressure (e.g., disruptions, allocation constraints) and drive sustainable resolutions. Ability to make timely decisions using data and business context and manage trade-offs (volume/yield/allocation/service).

Confident, fact‑based communication and negotiation skills with senior customers and internal stakeholders. Fluency in English (written and spoken), additional languages are a plus. #J-18808-Ljbffr