Responsibilities Manage and grow corporate and Fortune 500 clients (primarily English-speaking) to ensure long-term partnerships and high customer satisfaction Serve as the main point of contact for key accounts, including program oversight, handling inquiries, escalations and strategic discussions Identify new business opportunities within existing accounts and execute up‑ and cross‑selling strategies Analyze customer needs and develop tailored solutions to maximize client success Work closely with internal teams (Sales, Product Management, Customer Service) to ensure seamless support and excellent service Prepare reports and analyses on customer performance, contract administration and revenue development Continuously monitor the market, analyze competitor activity and adapt strategy to current customer requirements Requirements Bachelor’s or Master’s degree in Business Administration (or equivalent), or several years of experience in account management, preferably with large enterprise or corporate accounts Proven ability to build strong, long‑term relationships with decision‑makers at various levels Strong problem‑solving skills and a proactive approach to customer challenges Quick learner with the ability to adapt to new systems and tools Excellent communication, negotiation and presentation skills Fluent English (C1/C2) is essential; additional languages (e.g., German or French) are an advantage Willingness to occasionally work flexible hours to support clients in other time zones Proficient with MS Office (especially Excel and PowerPoint) Certifications & Qualifications Bachelor’s degree Master’s degree #J-18808-Ljbffr
